The location of this hotel really close to the international cruise terminal was marvellous and unbeatable. It also was on the beach area under a palapas.

I had an amazing stay at this hotel! the value for money was unmatched. I couldn't believe how much I got for the price I paid. Secondly, the attention to detail was impeccable. From the moment I arrived, I could tell that the staff cared about making my stay perfect. The location of the hotel was also fantastic. Being right at the cruise ship port and on the ocean meant that I had stunning views right from my balcony. Lastly, the service was top-notch. The staff went above and beyond to ensure that I had a comfortable and enjoyable stay. Special mention goes to the friendly waiter who always went the extra mile to make me feel welcome.

All was more than okay, nothing to complain about!

Everything was simply well-maintained. Had REALLY NICE stay on holidays, the staff were excellent, location was perfect right at the cruise ship terminal which kinda stinks. The breakfast was fresh made with a great selection of food and good drinks. Location: the hotel was just off the beach at the resort, cruise ship port, and the restaurant, scuba diving, snorkeling and the bar in 50 steps.

Great location right near where the cruise ships come in! 🛳️

For the price we paid, we were pleasantly surprised by the quality of our room at the hotel. It was clean, had a small kitchen, and even a sofa bed for our kids. The staff were friendly and accommodating, and the location right next to the water was perfect for our snorkeling adventures.

Breakfast delights could be improved with a wider variety of options.

We had a great time at a beachfront hotel in Cozumel. The staff was accommodating and helped us with a room change. The location was perfect, right on the beach. The hotel provided a range of activities and entertainment. I highly recommend this hotel for a relaxing beach vacation.

Great breakfast deal, friendly staff, good snorkeling, family-friendly with kid pool and surprise activities.

Nothing to dislike.

Great beach location, spacious rooms, excellent food, attentive staff, lovely grounds.

Nothing, it is perfect.

The hotel is located right at the cruise ship terminal, offering a unique view of the ships and easy access to them. The staff was friendly and accommodating, ensuring a pleasant stay. There is a good snorkeling spot right at the hotel, with two entry ways for convenience. The hotel offers a full kitchen with utensils, making it easy to prepare meals.

Not obvious to find.

We stayed at this hotel and it was absolutely amazing. The location is right at the cruise ship port, so we could see the massive ships from our room! The hotel is situated right on the ocean, with beautiful views of the San Juan reef. The beach area is fantastic, with deck chairs, huts for shade, and even hammocks in the water. Our room was spacious and had all the amenities we needed, including a mini-bar and a balcony. The hotel also had a spa and wellness center, which was a great added bonus.

We would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Great location, friendly staff, spacious suite, beautiful beach area, clean rooms.

Nothing, no complaints at all.

The hotel offers great value for money, with reasonable prices and inclusive options for food and drinks! The attention to detail in maintaining cleanliness and a well-manicured environment is impressive. The hotel's location, right at the cruise ship port and on the ocean, provides a convenient and picturesque setting. The staff is friendly and helpful, with special mentions for Jose at the front desk, Janet at breakfast, and Christian at the bar/restaurant.

During our stay, all aspects of the hotel were excellent.

I had a great experience during my recent stay at El Cid La Ceiba Beach. The check-in process was a breeze and the staff went above and beyond to make me feel welcome and comfortable. The hotel had a fantastic restaurant with delicious food options, and the waiters provided exceptional service. The hotel also had a convenient cab service upon request, which made getting around easy. The best part was the beautiful ocean view from my room. I had a wonderful time at El Cid La Ceiba Beach and would definitely recommend it.

Location near the cruise terminal makes it accessible for those arriving by boat. Great daily activities and spectacular views from ocean, facing rooms. Facilities are well, maintained and staff provide top, notch service. Breakfast options are good and there are a variety of restaurants to choose from.

While the hotel location is convenient, there is limited beach space.

Located just off the beach, this hotel offers easy access to the stunning coastline of Cozumel. The proximity to the cruise ship port makes it convenient for those looking to explore the island or embark on a cruise. The rooms are comfortable and clean, offering beautiful ocean views. The breakfast buffet provides a variety of fresh and delicious options. The friendly staff, such as Fabian and Paulino, go above and beyond to ensure a memorable stay.

Limited nightlife options in the immediate vicinity.